Below are a selection of questions you may have about our Zombie Experiences. As we offer a wide variety of zombie events at different venues across the country, below you can find site specific FAQ answers as well as general FAQ answers. If you have a question that is not answered to your satisfaction below, please feel free to contact our team via our online contact form, HERE. Last but not least, please be aware that we do our best to keep these FAQs up to date however things can change and updates can be missed, so errors & omissions may exist.
FREQUENTLY ASKED QUESTIONS
GENERAL ZOMBIE EXPERIENCES FAQ
Q. Do I need to be fit to do a Zombie Experience?
These events are physical in nature and therefore require that participants all have a reasonable level of fitness. That said, people of all shapes, sizes and ages do participate. If things get too tough there are generally staff available to assist or you can sit out of parts of the event. The zombies may want to kill you, but we don’t! Any underlying medical conditions must be discussed with the reservations staff when booking.
Zombie Experiences involves live action horror and gore and are therefore not suitable for anyone with a nervous disposition or heart condition.
If you are pregnant then I am afraid we cannot let you play. If you have mild or moderate asthma, you need to let reservations staff know as special and smoke effects may have an impact.
Q. I have a medical condition or limitation, can I still take part?
Whilst we aim to ensure everyone has an opportunity to experience the zombie apocalypse sometimes it’s not always possible. If in doubt, please contact us specifying your condition and the event that you wish to attend to find out whether you can be safely accommodated at that particular venue.
Q. Any chance of a discount?
The London, York and Droitwich events do not offer a discount. Other Zombie Experiences across the country do however offer group discounts for groups of 10+ people. See their individual sales/booking pages for details.
Q. Why is there is so much variation in prices across different venues?
There are a lot of factors that contribute to the final price of a Zombie Experience. As you can imagine property costs can be a lot different depending on location, square foot of the venue, and facilities available, also some Zombie Experiences run with a maximum of 10 participants, others with a maximum of 36. It is these kinds of things that lead to the variations in prices. One thing we can say though is on the whole our customers generally come away from an event feeling like they definitely got enough bang for their bucks, so we are confident that the prices of the various events match the experience provided! Last but not least, Zombie Experiences sells zombie events from a range of Zombie Experience providers and thus the commercial choices of different events teams can also affect pricing choices.
Q. Can I pay on the day?
No. You must pay for your event in advance before your places are reserved. There is good reason for this too as many Zombie Experience events sell out weeks and even months in advance.
Q. I have my own airsoft/paintball/anti-zombie warfare weaponry, can I use it?
No each venue has the necessary equipment set up for your use for each event so there is no need to bring your own weapons. This ensures everyone is playing on an even footing and is also necessary to ensure health and safety standards are met.
Q. I don't know how to use airsoft/paintball/other zombie warfare weapons, can I still enjoy the experience?
Yes, absolutely! All zombie experience story line’s ensure that there is a an opportunity for participants to be shown how to use the relevant weapons on the day.
Q. Can I use my phone during the event?
No dude, it’s the apocalypse!
Q. What if I am late for my Zombie Experience?
If you are late, you run the risk of not being able to join the event. This is for the safety of you and others.
Q. Is there a minimum age requirement for these events?
Yes, please see our listing HERE, for all of the age requirements across our venues.
Q. Can I reserve spaces without paying and then purchase my vouchers in a few days time?
As you can imagine, our zombies are high in demand; places can sell out weeks and even months in advance, so unfortunately we’re unable to offer reserving places at this time.
Q. I have purchased my vouchers but its going to take a few days before I can book in as my voucher details are being sent out to me, can I reserve spaces?
If you can provide proof of purchase we will do our very best. We do recommend purchasing and booking directly via our secure bookings pages where possible to help avoid any risks of missing out. If you buy a gift voucher via our direct booking pages these will be sent out to you immediately. Be sure to keep an eye on the calendars of available events though because if the voucher recipient does not select an event to book into weeks or even months in advance they could miss out.
Q: How many people do I need to book in, in order to participate?
You can book any of our Zombie Experiences as a single person, a couple, or in small or large groups (depending on maximum capacities and spaces available). For those who are nervous meeting new people, don’t worry when you find yourself in the Zombie Apocalypse you tend to forget those nerves as your entire focus shifts towards survival! Zombie Experiences are in fact a great way to meet some new “undead” friends! Usual event sizes are as follows:
- Basingstoke Complex Zombie Experience – 20 people
- Birmingham Courthouse Zombie Experience – 18 people
- Droitwich Zombie Boot Camp After Dark – 24 people
- Droitwich The Original Zombie Boot Camp – 24 people
- Liverpool Tower Zombie Experience – 24 people
- London Bunker Zombie Experience – 20 people
- Sheffield Factory Zombie Experience – 36 people
- Somerset Prison Workshop Zombie Experience – 20 people
- York Dungeons Zombie Experience – 16 people
If you have a larger group then please Contact Us as we may be able to organise a private session for your group.
Q: Can I book a private event?
Minimum thresholds for booking a private event are as follows. If you have less than the minimum number required you do have the option of purchasing the equivalent of a full capacity event. The below numbers are guidelines, sometimes they are negotiable depending on the time of year.
- Basingstoke Complex Zombie Experience – 20 people*
- Birmingham Courthouse Zombie Experience – 18 people*
- Droitwich Zombie Boot Camp After Dark – 24 people**
- Droitwich The Original Zombie Boot Camp – 24 people**
- Liverpool Tower Zombie Experience – 24 people*
- London Bunker Zombie Experience – 20 people
- Sheffield Factory Zombie Experience – 36 people*
- Somerset Prison Workshop Zombie Experience – 20 people*
- York Dungeons Zombie Experience – 16 people*
* These events do not offer flexible dates and times, for private bookings at these venues you will essentially be booking out a scheduled public session in order to make the session exclusive to your group, or a significant additional surcharge will have to be charged in order to rent the relevant premises on an off-schedule date. At other venues depending on availability dates other than the ordinarily scheduled events dates might be available for your booking.
** For these events there can be some flexibility depending on time of year and day of the week. In other words at less busy times of the year you might be able to get a private event there with a few less people in your group than the usual minimum requirement or on Fridays and Sundays for example you might be able to get an event with less as well, so if you are interested in these ones but don’t quite have the numbers it could be worth asking the question.
DROITWICH ZOMBIE BOOT CAMP EXPERIENCES FAQ
Q: Are there any additional costs?
Everything you need to do each event is provided within the price unless otherwise stated.
Droitwich does offer a great photography package which is priced at £6 per person in the group and includes an awesome selection of both mission photography and staged images.
You can also hire combat clothing if you would prefer not get your own clothes dirty and damaged. Boots are available for £2 per person and combat overalls are £5 per person.
There is a vending machine on site, all items within it are £1.
Q. What should I wear?
We generally advise old clothing you don’t mind getting dirty or ripped from your flesh and footwear with good grip. We recommend long trousers and a sweat shirt. We insist that you wear trainers or boots. No flip flops please.
Q. Can I take photos/video throughout the event?
No, filming or photography is allowed at any point whilst you are on site. There is a photographer on site and the photo package is available after the event for £6 per person( everyone in the group must commit to the sale)
Q. Can I have some pictures with the zombies after the event?
Yes! This is part of the photography package which is £6 per person in your group.
Q. I have my own airsoft/paintball gun, can I use it?
No, the Droitwich venue now uses the latest laser weaponry in its Zombie Boot Camp Experience and the After Dark Zombie Boot Camp Experience.
Q. Is there any accommodation?
Yes there are basic military style cab bunks on site. These are available with our overnight events, the After Dark Zombie Boot Camp Experience an for an additional £10 (includes accommodation and breakfast).
The accommodation is similar to a hostel environment, not private rooms, please let the bookings team know when you book in, if you would like to stay the night.
Please also be aware that you may be staying overnight alongside stag and hen groups.
There are toilets but please be aware that there are no shower facilities.
Q. Are the events wheelchair accessible?
The Droitwich venue can accommodate wheelchairs. Some parts are not accessible but the staff on the day will always do their best – we recommend that if you use a wheelchair come with someone who is willing to assist you through the event.
Q. How many people do I need for a private event?
Droitwich The Original Zombie Boot Camp – 24 people
Droitwich Zombie Boot Camp After Dark – 24 people
There can be some flexibility depending on time of year and day of the week, so please contact us if you are keen but don’t quite have the numbers.
Q. What kinds of weapons will I be using?
You will be using Laser weaponry for all of the Zombie experiences at Droitwich.
Q. What are the minimum age requirements for the events?
Droitwich The Original Zombie Boot Camp – 14yrs & older
Droitwich Zombie Boot Camp After Dark – 18yrs & older
Sixteen year olds participating in the Zombie Boot Camp events can take part without an adult but proof of age is required and written consent in the form of a letter from a parent or guardian.
Q. What is the Droitwich alcohol policy?
Alcohol is strictly prohibited before and during the event & as this is for safety reasons neither is it allowed for participants to drink before arrival. If there is indication that you have been drinking you will not be allowed to participate.
LONDON BUNKER ZOMBIE EXPERIENCES FAQ
Q: What weapons will I use at the experiences?
The London Bunker Zombie Experience includes the use of 3 types of weaponry – two airsoft weapons (a pistol & a rifle) as well as paintball shotguns.
Q: Do these weapons hurt?
Paintball and airsoft can cause some bruising to the skin. All necessary protective gear needed is provided on the day.
Q: Will I need to buy extra ammo?
No. All ammo needed for the experiences is included in the price.
Q: Can I bring food and drink?
Refreshments are offered before the experience starts. Water is also provided. These are included in the price so there is no need to bring your own food and drink.
Q: Is there a viewing area?
There is no viewing area and due to the immersive nature of the experiences we cannot allow those not participating into the main arena. However, we are always happy accommodate reporters or photographers who have confirmed media spaces beforehand.
Q: What facilities do you have?
There are male and female changing rooms. Lockers are available at £1 per use.
Q: How scary is it?
The London Bunker Zombie Experience contains gore, big scares, and plenty of blood! Some parts are also carried out in pitch black darkness and small, confined spaces.
Q. How physical is it?
The experience is quite physical as you will be playing paintball and airsoft games as well as military style activities such as an assault course.
Q: Are there any health risks to be aware of?
The experience is scary! We would suggest that our events aren’t suitable if you are pregnant or for those with heart or other serious medical conditions.
Q: How old do I have to be to play?
Players must be at the least 14+ years old in order to take part due to the use of airsoft and paintball. Anyone under the age of 16 must be accompanied by an adult and a consent form will need to be signed by a parent or guardian.
Q: What time should we arrive?
Please arrive promptly, at the time stated on your booking confirmation.
Q: What happens when we arrive?
You will be registered and asked to agree to and sign a scare disclaimer before you take part in the experience.
Q: Will there be an instructor with us?
There will be staff present throughout the entirety of both experiences.
Q: How long is the session?
A London Bunker Zombie Experience lasts approximately 2.5 hours
Q: Can I bring my own equipment to use for Zombie SWAT Training?
No. Everything you will need for the experience is provided in accordance with our health and safety standards.
Q: Will I need to buy more rounds of paintballs/BBs?
No. You will be provided with enough rounds for the event.
Q: What should I wear?
For the London Bunker Zombie Experience we suggest something comfortable and easy to move in and old trainers or boots.
Q: Can I film or take photographs during the experience?
No. There may be photo opportunities before or after the experience, but we cannot always guarantee this will be available. If you would like to film or photograph the experience as part of a review then please contact our bookings team to enquire about media places.
ZOMBIE FOR A DAY - LONDON BRIDGE & TOMBS EXPERIENCE FAQ
Q: When can I do this experience?
Seven days a week throughout the year, excluding school and banks holidays, as well as the Christmas and New Year periods.
Q: What are the participant guidelines?
Minimum age for spectators is 16, but for the participants planning to be a Zombie For A Day, the minimum age is 18. Zombie For A Day Participants must possess a reasonable level of fitness.
Q: How long is the Zombie For A Day Experience?
Approximately 5-6hrs including a one hour lunch break.
Q: How long can spectators attend?
The London Bridge Tombs Experience is only 1-1hr 15 minutes and this is where spectators will be able to appreciate your performance.
Q: What should I bring with me?
Your inner Sherlock Holmes and all the sleuthing skills you can muster! The answers to the clues, riddles and puzzles are all in the room. You will be using your ability to look for clues, figure out logic, communicate with the other performers and apply deductive reasoning to escape. Don’t give up! Keep searching for clues. You are going to have to work fast!
Q: Can I participate if I am pregnant?
WE DO NOT RECOMMEND this event for women who are pregnant.
Q: Are mobile phones permitted?
Mobile phones are not allowed to be used in the room. The use of electronic devices or any outside tools are strictly prohibited and you will immediately be removed if you attempt to use them.
Q: Can I schedule a private event for my group?
To reserve an entire show for your group, you need to purchase all 10 tickets at once. Please contact us if there are no show times available with 10 tickets and we will create a special show time for you.
OTHER ZOMBIE INFECTION ZONES' FAQ
Q. How many people to one event?
Venues differ in size but on average we hold 2-3 events per event day with varying time slots, each one having between 16-24 places.
Q. How many teams are there?
It depends on the venue, teams will vary in size, your operational team will be based on how many tickets are sold per time slot, however to enhance the experience for you, we try to do team work but also everyone gets to come back together during different parts of the event.
Q. Do I need a full team to book?
No, you can book anything from 1 to 36 tickets, availability allowing. We will keep groups that booked together in the same team unless you direct us otherwise. It’s a great way to meet some new “undead” friends
Q. Are the zombies real?
As real as they get! We use real actors to enhance the experience and they roam freely. We do not control them or tell them where to go; this way the experience is as authentic as it can be.
Q. How do you kill the zombies?
Listen to the experts! But be warned you’ll need a good aim as ammo will be limited! Our weapons vary depending on which site you attend.
Q. How does it all work?
On arrival you will receive a strict Health & Safety briefing which all guests must adhere to. From that point on everybody you meet will be in full immersive character both alive and dead! You’ll follow a story that takes you on a rollercoaster ride of iconic undead moments from walking amongst the dead to get keys to unloading round after round on the approaching hordes! IF you manage to make it out alive you’ll have time to relax take a breath and grab some photos with our cast and crew!
Q. Do the zombies touch you?
This is a contact event, the Zombies will pursue you, they will grab at you and make full contact in order to perform the role. As we say, this is as close to the real thing as you will ever get
Q. What is the minimum age requirement?
Due to the genuine fear that is involved these venues have a strict ’18 and Over only’ policy, except for the York Dungeon experience which can accommodate 12yrs+ so long as there is at least one adult accompanying the group.
Q. Can I use my own weapons?
You will be provided with all of the zombie warfare weaponry you will require. We do not allow own weapons.
Q. Can I bring my own photography and video equipment?
We do not allow personal cameras or videos as we like to keep an air of mystery around our events and want to keep it that way. There are also photo opportunities with the zombies and other staff at the end of the event and these are posted to a dedicated Facebook page and are free for you to access and download. This allows you to show others how awesome the event was and allows us to keep a lid on the best secrets and surprises.
Q. What should I wear?
We recommend clothing that you do not mind getting damaged, bloody or muddy. Footwear with ankle protection is a must! Trainers and other casual footwear are not recommended, you wear these at your own risk, we recommend sturdy ankle supporting boots for example; walking boots or work boots.
Opened toed shoes, and high heels and will not be allowed on site, if the above are worn and no other appropriate footwear can be sourced then the wearer at this point cannot participate in the event, with no refund given.
Q. Do your sites have parking?
The Complex, Basingstoke – On site
The Courthouse, Birmingham – Parking adjacent car park. £1.80 for 4hrs
The Factory, Sheffield – Free parking on site
The Tower Liverpool – Free on street parking
The Forest, Nottingham – Free on site parking
The Prison Workshop, Somerset – Free on site parking
The Dungeon, York – Public parking only but there is a lot of it.
Q. Can I drink before the event?
No, anyone found to be or believed to be under the influence or alcohol, drugs or any other psychoactive substances will be removed immediately.
Q. How scary is the event?
This is a scare event and may include total darkness including movement under such conditions, water spray and splash, sense deprivation, uneven surfaces, steps up and down, strobe lighting, latex, narrow tunnels, crouch spaces which require you to bend down while walking, sudden loud noises, live scare actors, fog and scent effects which are all intended to startle and frighten you.
If you suffer a heart disorder, have a photosensitive form of epilepsy, suffer from a back disorder, suffer from asthma, or are of a nervous disposition then we do not recommend your participation in this event.
Due to the nature of these events we do not allow person/s who are at any stage of pregnancy to take part in our events.
During the event you may be forcibly handled; moved; taken to the floor. You may witness strong offensive verbal language. All of this is part of the experience and the reason events are 18+ ONLY.
Q. What exactly am I signing up for?
You agree that you are entering in to a full body contact event and you aware and understand that in general, as a full contact event, and in particular, the techniques and methods of this event, all in which as a participator in the event. You agree you are voluntarily and of your own free will purchasing a ticket to this event with full knowledge and understanding of the hazards involved and dangers of a full body contact event and will not hold the venue operator, ticket seller, or any of the scare actors lawfully responsible for the contact during the event.
This event and your participation can have dangers so listen carefully to the Health and Safety briefing and any instructions. Any questions or doubt
Q. Can I touch the zombies?
You must not touch properties, sets, effects and scare actors. The scare actors may touch you. You must not touch them back, they will not harm you.
Q. Is there anywhere I can leave my valuables?
You must not bring anything of value into the event. We will not be held liable for the loss or damage of any item howsoever caused. You have opportunity to leave items in the sanctuary area. These are left at your own risk.
Q. What if it is all too scary?
Once the experience begins, you will be given 1 opportunity approx 1hr in to leave, you will have a location your can retire to.
Q. What if the weather is bad?
These experiences operate in all weather conditions, you must wear sensible clothing and footwear and be prepared for potentially wet conditions. The experience takes place inside and outside.
Q. What time should I arrive?
You must not arrive earlier than 15 minutes before your allotted event and must wait with your car in the car park until you are collected by the venue team.
Q. Can I smoke during the event?
Smoking is allowed only in designated areas. You may not bring illegal substances of any kind into the event location.
Q. Is there anything else I need to be aware of?
Yes is the answer, Zombie Infection may use pyrotechnics, smoke machines, smoke grenades, blank firing weapons, explosive charges. All of which are designed to work within the story for theatrical effects.